Now that your risk scenario has been created , your next step is to assign each of the Vulnerability and Importance factors scores to determine the risk factor of each asset. These scores are then used to generate a risk factor score for each asset. Once scored, you can then use the resulting Risk Matrix to set the optimal cleaning frequencies for y...

Below are some of the different types of gullies that you will come across.   Split Grating Type     Hinged Grating Type     Side Entry Type (not to be confused with Beanie Block Access Points)     Beanie Block Access Point     Kerb Inlet, also known as Rat Holes     Diagonal Hinged     Combined Grating Type...

When you have downloaded a work area to the tablet, you are allowed some leeway in plotting and inspecting assets over the boundary of the area selected.     However, if you stray too far away from the boundary you will no longer be able to add new assets, and you will receive a message telling you that you are more than 50m outside that boundary. i...

Risk scores are assigned to assets to allow better informed decisions to be undertaken regarding asset priority and cleaning schedule. Scoring is based on two factors: importance and vulnerability.  The process utilises multiple datasets within the software. Datasets can include council ownership zones, parking zones, other geographical features of ...

On the map, Zoom in to the location where the asset is to be added. From the main menu, click Operations, then Add new asset.   Click to select the asset type from the menu.   Adding a Node When adding a node asset type, a target will appear on screen in the centre of the map. Drag the target so that the crosshairs at the centre align with the desir...

From the KaarbonTech homescreen, click Work Planning, and then Work Packages.   Click the New work package button.   The package first requires a name and date range for the work. The system automatically gives a period of 5 days including the date the package is created, though these can be changed. These dates control when the package will be visi...

You can reset the map at any time by tapping the Zoom button at the bottom of the screen.     The first tap of the Zoom button will reset the map to the lowest zoom level and show as much of your current area as possible.     The second tap of the Zoom button will zoom the map into the closest zoom level available.   You can combine the Zoom button ...

While an active internet connection is required to be able to download a work area or work package, and also to upload your completed work, it is not required to actually perform your work.   If you are going to be working in an area where you either know or suspect that there may be issues with the mobile signal, you can download your work before y...

There are a number of ways to identify map features and locations in the Find section of Grass SMARTs main menu.   As well as assets, users can locate particular areas and specific roads.   Find Areas by name Click Parishes / Wards / Districts by name to highlight the various area types on the map. Click the boxes for the required areas and then cli...

When referring to both Service Requests and the assigned operations in work packages, there are two similar but distinct options of Inspect and Survey.   The difference between the two is:   Survey: This is to perform a full survey of the tree, and would be used in most cases. In general, you would definitely use Survey when visiting a site for the ...

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Filters are the main way to group and select assets of interest. Using filters allows you to narrow down your asset selection by certain asset properties. Multiple filters can be applied to identify assets of interest. You can find the filters in the Assets by Filter option in the Find menu, or in a number of reports in the Reports section.     Draw...

You can reset the map at any time by tapping the Zoom button at the bottom of the screen.     The first tap of the Zoom button will reset the map to the lowest zoom level and show as much of your current area as possible.     The second tap of the Zoom button will zoom the map into the closest zoom level available.   You can combine the Zoom button ...

When the maps for your system are updated, there is nothing you need to do to get the new maps on your KaarbonTech website interface. you will automatically see the latest maps when you log in. To have the latest maps on your tablet, you may receive the latest maps in one of three ways: OTA (Over-The-Air) Maps, purchasing a new SD card with the file...

Welcome to TreeSMART Managing Tree assets can be a complex and time-consuming task. Asset data can be sparse and spread across multiple platforms or teams, and that makes it difficult to get useful information to the people who need it.  TreeSMART is a system which simplifies the management of tree assets and makes the whole process transparent. By ...

The numbers on the map are called clusters. Each cluster denotes a group of assets in that immediate area.   Due to the large number of assets that may be present in any given area, it would be impractical to show each individual asset on the map at all zoom levels. Therefore, when you are zoomed out to show more of the map, the individual assets wi...

Every time a report is generated, the asset data can immediately be used for another activity at the touch of a button.   The Report Menu Above the table of data, there is a search box and a number of other available actions. Click the box to enter an Asset ID or road name that is already in the table to specify the asset/s for further actions.     ...

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Run a work package report to get more details information about the work that has been completed, abandoned or is still to be done.  Click Report in the work package menu to open the Work Package Report.     Click the boxes to select which work item statuses you want to include in the report.   To do: The work on the asset is still outstanding. Done...

If you are experiencing issues with your Samsung tablet, you can try restarting it using the following methods:   Restart the Tablet From any screen on the tablet, press and hold the Side/Power key. On most tablets, you can find the power key on the side of the tablet next to the volume keys.    When prompted, tap Restart.    Tap Restart again.  The...

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The Main Map Screen TreeSMART's home page shows a map and all assets in the system.   Controlling the Map Move the map by clicking and holding the left mouse button while moving the mouse. Zoom in to the area where your cursor is positioned by double-clicking the left mouse button.  Zoom in or zoom out of the map using the mouse wheel.  Alternativel...

While an active internet connection is required to be able to download a work are or work package, and also to upload your completed work, it is not required to actually perform your work.   If you are going to be working in an area where you either know or suspect that there may be issues with the mobile signal, you can download your work before yo...

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State reports provide asset-by-asset results which are summarised in a results table.   From the homescreen, click State Report in the Reports section of the Main menu.     Selected asset types are highlighted green.   To search for only one of the asset types, click any other types to deselect them. Selecting only Tree will then allow you to narrow...

In the app, you will see the ToDo / All / Off toggle at the bottom of the map screen. This setting determines what assets are displayed on screen.   To Do: The only assets that appear on the map are those assets that have an outstanding task in your current work list. These are the assets you will be working on.  They appear on the map highlighted y...

Once the base programme has been set up, you can then use the Configure assets setup again and use the filters within to modify assets within the main programme. This can be repeated for multiple subsets, allowing you to manage multiple different cut frequency regimes in a single programme.   Click Configure Assets.     Use the filters to define a s...

Risk scoring allows you to use your historical cleaning data to determine cleaning frequencies, by assigning scores to the various Location, structural and historical data points. This allows you to concentrate your cleaning on those assets that are more likely to flood, or more likely to cause major issues if they flood.    Risk scores are assigned...

You can reset the map at any time by tapping the Zoom button at the bottom of the screen.     The first tap of the Zoom button will reset the map to the lowest zoom level and show as much of your current area as possible.     The second tap of the Zoom button will zoom the map into the closest zoom level available.   You can combine the Zoom button ...

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  See also: Video: Service Request Reports in the Gully SMART System Searching for Service Requests in the Gully SMART System Raising Service Requests in the Gully SMART System Closing Service Requests in the Gully SMART System  ...

  See also: Adding an Asset in the Gully SMART App Moving an Asset in the Gully SMART App...

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The Gully SMART activity summary is a great way to see at-a-glance the numbers of inspections carried out by your crews across a time period.   Running an Activity Summary The Activity Summary can be found in the Reports section of the Main Menu.   To run the report, set the report options as required:   Asset Type: Select Gully to only return gulli...

The Banner Menu The banner menu has five options: Measure, Help, Home, Print, and Log Out.   Measure Click Measure to activate the measuring tool. Click two points on the map to measure the distance in a straight line between them. You can also click further points to measure a complex line, for example measuring the length of a hedge or fenceline a...

If you are experiencing issues with your Samsung tablet, you can try restarting it using the following methods:   Restart the Tablet From any screen on the tablet, press and hold the Side/Power key. On most tablets, you can find the power key on the side of the tablet next to the volume keys.    When prompted, tap Restart.    Tap Restart again.  The...

Saving or Sending a Tree Report Once you have  generated a tree report , you can either print it directly through your printer, or save it as a PDF to be shared with stakeholders.   When viewing the report page, there are two ways to save the report. Right click anywhere on the page and then click Print. Press CTRL + P on your keyboard.   Both of th...

Work packages can only be downloaded by one user at a time. Packages can be specifically allocated to a team or made available to everyone.   Once a work package has been created and activated, it can be allocated immediately. Click the Allocate work drawer at the bottom of the pane.   Click the Allocate to drop-down menu to select which user to all...

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Gully SMART supports the importation of Wincan and Minicam CCTV Surveys to provide extra information to your customers. A CCTV drainage survey is the process of examining a pipe or drain remotely by inserting a mobile camera system which records video footage of the channel condition. CCTV drainage surveying makes it possible to inspect pipes and dr...

Inspecting an asset allows you to record your visit to the asset and input the information required.   From the map, tap the asset to be inspected.   The asset information is displayed. Every system will be slightly different as it is customised for each customer.   Some common attributes you will be requested to complete are: Length on Arrival Defe...

Activity reports are very similar to State reports but they differ in their intent. While a state report is designed to show the the current state of the assets, an activity report is designed to show you all activity on your assets within a customisable time frame.   In fact, state reports and activity reports use the same  filters and you can use ...

If your tablet has not been preconfigured, or if you need to install an update, you can download and install the Grit SMART apps from your Grit SMART website.   From the home screen of your tablet, tap the Chrome icon.   If the icon is not present on your home screen, you can swipe upwards, or tap the Apps icon. You will find Chrome in the Google fo...

Each item in the View menu allows you to change what is shown on the map.   Click Zoom extents to zoom out to the greatest extent of the home page map.   Base Layer You can view different types of imagery for your basemap layer. select from the list.   Select either Map, Aerial Photos, or a combination of the two with Hybrid. Aerial Photos are only ...

The following icons appear in the Gully SMART app, showing the status of the assets.  ...

Making a work package involves setting up the package details, adding specific assets to the package, and then selecting the work to be done.   Click New work package.   Setting up the package details The package first requires a name and date range for the work. The system automatically gives a period of 5 days from the date the package is created,...

Deleting Risk Scenarios Click the Cleanup Mode button to delete previous scoresheets that are no longer required. While selected, the button is green, and scoresheets can be deleted. Click the Archive button to remove a scenario from the list..   Once you have archived all required scenarios, click the Cleanup mode button again to return to normal m...

An activity summary is a great way to see at a glance the number of inspections carried out by your crews across a given time period. By default, it will report the previous 7 days, but you can select any time period you require.   Running an Activity Summary The Activity Summary can be found in the Reports section of the Main Menu.   To run the rep...

Service Requests are tasks or operations that can be raised on assets over and above the normal cyclical work that is undertaken on the asset network.   This can be follow-up work such as jetting or root cutting, remedial work such as cover replacements or lid release, or supplementary work such as CCTV surveys and investigating unknown issues.   Se...

Service requests are raised on individual assets and represent a separate item from inspections and work package operations. Service requests can be used to raise supplementary or emergency work, and can be grouped together in work packages for your crews or contractors to undertake,.   When viewing an asset, any service requests that have previousl...

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If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the Gully SMART apps.   Moving Nodes From the map, tap the asset to be moved.   Tap Show Details.   Tap Asset Operations.   Tap Move asset on map.   Drag the target to the desired location. The original location is ...

Activity reports are very similar to State reports but they differ in their intent. While a state report is designed to show the the current state of the assets, an activity report is designed to show you all activity on your assets within a customisable time frame.   In fact, state reports and activity reports use the same filters and you can use t...

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A package can allow you to work across the whole network if the total is fewer than 4,000 assets. However, a larger number of trees will require the package to be split down into smaller, more manageable chunks. This is managed during the creation of the work package.   If Work Splitting is enabled on your Tree SMART system, you will see the Split w...

From the homescreen of the tablet, tap the icon for your Gully SMART app. Enter your username and password. If required, tap the Registration menu and select your vehicle registration from the list. Tap Login and start work session.   Once logged in, you will need to download a work area or work package to continue.   If you receive the error Bad us...

Archiving saves the historical information of an asset that has been removed without deleting it from the system, but removes it from any live work cycles. You can also archive duplicates or missing assets so that they are no longer programmed for work. Note: Not all systems support archiving. If you do not see the archive option as shown below, mak...

Deleting allows you to remove an asset that you have added by mistake. You will generally only be able to delete assets that you have added but not yet uploaded. From the map screen, tap the asset to be deleted.   Tap Show details .   Tap Asset operations.   Tap DELETE.   Tap Yes to confirm. The asset has been deleted. It will no longer appear on th...

  See Also: Using Gully SMART Report Actions...

  See also: Create a Work Packge in the Gully SMART System...

  See also: Run a Gully SMART Activity Report Run a Gully SMART Activity Summary...

  See also: Running Gully SMART State Reports...

  See Also: Using the Asset Filters in the Gully SMART System      ...

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There are three methods for finding service requests, each depending on what you intend to do with them.   Single Assets If you know the asset ID of the asset on which the service request has been raised, you can use Asset By ID in the Find section of the main menu. Enter the asset ID and click Show.   Click the asset to open the asset details. Any ...

Welcome to Grit SMART   Grit bins, and the complexity of managing them well, are often underappreciated. The seasonal demand makes their management often a secondary concern. Grit SMART is a system which simplifies the management of these assets and makes the whole process transparent. By using simple reporting tools, information is easily shared wi...

The Main Map Screen Grit SMART's home page shows a map and all assets in the network.     Controlling the Map Move the map by clicking and holding the left mouse button while moving the mouse. Zoom in to the area where your cursor is positioned by double-clicking the left mouse button.  Zoom in or zoom out of the map using the mouse wheel.  Alternat...

The Banner Menu The banner menu has five options: Measure, Help, Home, Print, and Log Out.     Measure Click Measure to activate the measuring tool. Click two points on the map​ to measure the distance in a straight line between them. You can also click further points to measure a complex line, for example measuring the length of a kerbline around a...

Service requests are raised on individual assets and represent a separate item from inspections and work package operations.   When viewing an asset, any service requests that have previously been raised on an asset can be seen in the red Outstanding work section. Click to expand and view any such service requests. To raise a new service request, sc...

Service requests are typically closed by the crews working on their tablets. As part of the recording of their visit, the work raised would be closed. However, there are many reasons why you might want to close the service request in the office system itself.   Finding the Assets If you know the ID of the asset in question, you can use the Asset ID ...

State reports provide asset-by-asset results which are summarised by the following: Road, TM Status , Fill Level , Silt Defect, and Target Date. From the Main Menu, click Reports and then State Report. Begin by selecting the asset Score and Funding if required.   Next, select the Maintained by value. By default, this is set to Local Authority.   Com...

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You can reset the map at any time by tapping the Zoom button at the bottom of the screen.     The first tap of the Zoom button will reset the map to the lowest zoom level and show as much of your current area as possible.     The second tap of the Zoom button will zoom the map into the closest zoom level available.   You can combine the Zoom button ...

While you can programme all assets at once, or programme a subset of assets, sometimes you just need to change the number of cuts on single asset. You can do this if you just have a small number of assets that you want to edit. This is easily done on the asset itself.   From the map, click the asset.     In the asset details pane, click the Cyclical...

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Every time a report is generated, the asset data can immediately be used for another activity at the touch of a button.   The Report Menu Above the table of data, there is a Search box and a number of other available actions. Enter an Asset ID or road name that is already in the table to specify the asset/s for further actions.   The report actions ...

Work package reports provide more detailed information about the assets in a work package; Including a run down of the work items in the work package that are still to be done, have been completed, or have been abandoned. Click Report in the work package to open the Work Package Report page in a new tab.   Click to select the asset statuses you want...

If you have edited the number of cuts on an asset, the programme will need to be rebuilt to take into account your changes, and build the new work items for each cut on each asset.   From the map screen, click Work Planning in the main menu.   Click Cyclical Work.     Click the programme you wish to configure.     Click Rebuild.     Once calculation...

  See also: Logging in to the Gully SMART App Downloading Cyclical work in the Gully SMART App Downloading a Work Package in the Gully SMART App  ...

Service requests are typically closed by the crews working on their tablets. As part of the recording of their visit, the work raised would be closed. However, there are many reasons why you might want to close the service request in the office system itself.   Finding the Assets If you know the ID of the asset in question, you can use the Asset ID ...

From the map, tap the + icon in the top right corner of the screen. Note: You must be zoomed in to the Mastermap level where you can see individual buildings to add an asset. If you receive a message to zoom in to add an asset, try zooming in until you can see the map as in the screenshots below.     Select the asset type from the menu.   Adding Str...

Adding photos during an inspection adds value to the information given. It can illustrate the condition of an asset in addition to any notes or comments added to the inspection.   If your system supports photos, tap the No photos drawer to open it. Tap Take Photo.   The tablet's native camera app will open. Frame the photo as required and tap the sh...

You may need to delete an asset that you have just added, if you have added it by mistake. You will generally only be able to delete assets that you have added and not yet uploaded. Some systems allow the deletion of assets that are already in the system. In this case, while the asset may be retrievable, its history and work items will not be. Only ...

If there is a parked vehicle, or other issue blocking access to the asset, you should record this in the inspection, take a photo and then move on to the next asset. A revisit can then be arranged.   From the map page, tap the asset.   Tap the Accessibility drawer.    Tap Vehicle Over. You may also see other accessibility options depending on the co...

Managing grass assets can be a complex, time consuming task. Asset data can be sparse and spread across multiple platforms or teams, and that makes it difficult to get useful information to the people who need it.   Grass SMART is a system which simplifies the management of grass cutting and helps you to know exactly when and where you're cutting gr...

Filters are the main way to group and select assets of interest. Using filters allows you to narrow down your asset selection by certain asset properties. Multiple filters can be applied to identify assets of interest. You can find the filters in the Assets by Filter option in the Find menu, or in a number of reports in the Reports section.   Drawer...

Each item in the View menu allows you to change what is shown on the map. Click Zoom extents to zoom out to the greatest extent of the home page map.   Base Layer   Select either Map or None.  Select None to remove the map background and only view the assets with no map reference.     Overlays The overlays determine the assets and information visibl...

Rather than running a report, or using the find by filters section of the Grass SMART system, you can easily export all asset data from the system in either CSV or Shapefile format.   From the main menu, click Operations, then Export assets.   Select whether to download the data in Shapefile or CSV format. Dark green denotes which format is currentl...

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State reports provide asset-by-asset results which are summarised by the following: Road, Ward, Last visit date, due date and TM status.   Create a State Report Start by selecting the asset types to report on.     Selected asset types are highlighted green. To search for only one of the asset types, click the other types to deselect them. Selecting ...

Work packages can only be downloaded by one user at a time. Packages can be specifically allocated to a team or made available to everyone.   Once a work package has been created and activated it can be allocated immediately. Click the Allocate work drawer at the bottom of the pane.   Click the Allocate to drop-down menu to select which user to allo...

Work package reports provide more detailed information about the assets in a work package; Including a run down of the work items in the work package that are yet to be done, have been completed, or have been abandoned.   Click Report in the work package to open the Work Package Report page in a new tab.   Click to select the asset statuses you want...

  See also: Video: Raising Service Requests in Bulk in the Gully SMART System Searching for Service Requests in the Gully SMART System Raising Service Requests in the Gully SMART System Closing Service Requests in the Gully SMART System...

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Adding photos during an inspections adds value to the information given. It can illustrate the condition of an asset in addition to any notes or comments added to the inspection. If your system supports photos, you may find the following photo drawers are shown during an inspection: Before and After Photos   Single or Multiple Photos   Tap the photo...

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Activity reports are very similar to State reports but they differ in their intent. While a state report is designed to show the the current state of the assets, an activity report is designed to show you all activity on your assets within a customisable time frame.   State reports and activity reports use the same filters and you can use them in th...

The Grass SMART detailed report is a handy way to provide details of the work being undertaken to your clients or contractors. Once you have run a report you can select to save the results to a detailed report through the report actions buttons.   Click Detailed Report. The Detailed Report settings popup appears. This will vary depending on the exac...

There are three methods to find service requests, each depending on what you want to do with them.   Individual Assets If you know the asset ID of the asset on which the service request has been raised, you can use Asset By ID in the Find section of the main menu. Enter the asset ID and click Show.   Click the asset to open the asset details. Any se...

  See also: Downloading a work area in the Gully SMART app...

  See also: Download a Work Package in the Gully SMART App  ...

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  See also: Gully SMART Video Tutorial - Starting Your Shift...

If your system has been configured with ProgrammeSMART and you see the Cyclical work option in Work planning in the main menu, so our other article on programming assets in Programme Smart.   Programming cyclical work on the classic KaarbonTech system is simply a case of setting the correct Maintained by, Cycle and Due date values on the assets in q...

Work packages Work packages are subsets of the asset network that allow specific assets to be allocated with a particular task that needs to be done. Work packages can be used to plan cleaning, CCTV surveys, or to allocate any other job or service request. They are most often used to plan and record day works or emergency visits. The benefits of wor...

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  See also: Import a CCTV Survey into the Gully SMART System Video: CCTV Reports in the Gully SMART System...

  See also: Import a CCTV Survey into the Gully SMART System Video: Uploading CCTV to the Gully SMART System  ...

KaarbonTech's Programme SMART uses the Anchor date and Cycle to calculate the clean dates for your assets. Rather than having a set date for each clean, the system uses the Anchor date (which is the date of the first required clean) and uses the cycle length to then calculate the next clean for each period that a programme is created. The system als...

KaarbonTech's Programme SMART for Grass SMART systems allows you to define your cutting programme, not by a cycle length and due date as with our Gully SMART and Tree SMART systems, but by the number of cuts required within the programme period, which are spaced out equally across the entire season.   The system works by first setting up the cutting...

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Once you have generated a detailed report in Grass SMART you can print it directly through your printer, or save it as a PDF to be emailed to required stakeholders.   When viewing the report page, there are two ways to save the report. Right-click anywhere on the page and then click Print. Press CTRL + P on your keyboard.   Both of these methods wil...

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From the KaarbonTech homescreen, click Work Planning, and then Work Packages.   Click the New work package button.   The package first requires a name and date range for the work. The system automatically gives a period of 5 days including the date the package is created, though these can be changed. These dates control when the package will be visi...

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There are three ways to find service requests, each depending on what you want to do with them.   Single Assets If you know the asset ID of the asset that the service request has been raised for, you can use Asset By ID in the Find section of the main menu. Enter the asset ID and click Show.   Click the asset to open the asset details and the servic...

Service requests are raised on individual assets and represent a separate item from inspections and work package operations. Service requests are used to raise supplementary or emergency work and can then be grouped together in work packages for your crews or contractors to undertake.   When viewing an asset, any service requests that have previousl...

Should you need to interrogate all the information in the database, you can export all assets from the database in one archive. This Is updated every night at midnight, so whilst it will not contain any work undertaken on the day you export the data, it will contain everything else.   Export Assets From the main menu, click Operations. Click Export ...

Gully SMART's home page shows a map and all assets in the network. You can use the map to browse the network easily.   Controlling the Map Move the map by clicking and holding the left mouse button while moving the mouse. Zoom in to the area where your cursor is positioned by double-clicking the left mouse button.  Zoom in or zoom out of the map usi...

The KaarbonTech banner menu has five options; Measure, Help, Home, Print, and Log Out.   Measure Click Measure to activate the measuring tool. Click two points on the map​ to measure the distance in a straight line between them. You can also click further points to measure a complex line, for example measuring the length of a kerbline around a corne...

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Importing your asset data from another GIS application (such as ARC or QGIS) can be accomplished by using the Shape file format. Gully SMART will import the data and update the system with the new assets.   Importing from a Shape File From the main menu, click Operations. Click Import Assets.   Click to select the type of assets to be imported.   En...

Gully SMART supports importing Wincan CCTV Surveys if it has been exported correctly from Wincan. This can be done through the Data Exchange menu in Wincan by selecting Export. The data should be exported to WRC4 or WRC5 format. Please see your Wincan Manual for details. For this process to work, your crews must have used the correct references when...

Adding photos during an inspection adds value to the information given. It can illustrate the condition of an asset in addition to any notes or comments added to the inspection. In the tree SMART app, you will see the photo drawer as part of the inspection.   Tap the photo drawer to open it. Tap Take Photo.   The tablets native camera app will open....

Deleting allows you to remove an asset that you have added by mistake. You will only be able to delete assets that you have added but not yet uploaded. From the map screen, tap the asset to be deleted.   Tap Asset operations.   Tap DELETE.   Tap Yes to confirm.   The asset has been deleted. It will no longer appear on the map and will not be uploade...

To release your current work list and download another, you must first upload your work.   Once all work is uploaded, tap Work Planning.   Your current work list is displayed at the top of the screen. tap Release. This tells the server that you have finished with the work list and it is now available for others to download if needed.   You can now d...

The numbers on the map are called clusters. Each cluster denotes a group of assets in that immediate area.   Due to the large number of assets that may be present in any given area, it would be impractical to show each individual asset on the map at all zoom levels. Therefore, when you are zoomed out to show more of the map, the individual assets wi...

On the map, Zoom in to the location where the asset is to be added.   From the main menu, click Operations, then Add new asset.   Click to select the asset type from the menu.   Adding Individual Trees When adding a tree, a target will appear on screen in the centre of the map. Drag the target so that the crosshairs at the centre align with the desi...

If you discover an asset with a cracked or broken cover, it is important that this is recorded so that repairs may be undertaken. This is done as part of your normal inspection. From the map screen, tap the asset.  Answer the inspection questions as normal, but set Cover condition to Cracked cover or Broken Cover.    Note: Cracked cover should be us...

Should you need to interrogate all the information in the database, you can export all assets from the database in one archive. This is updated every night at midnight. So whilst it will not contain any work undertaken on the day you export the data, it will contain everything else.   Export Assets From the main menu, click Operations. Click Export ...

Importing your asset data from another GIS application such as QGIS or Arc can be accomplished by using the Shape file format. Tree SMART will import the data and update the system with the new assets.   Importing from a Shape File From the main menu, click Operations. Click Import Assets.   Click to select the type of assets to be imported.   Enter...

If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the Tree SMART system.   Moving Individual Trees From the map, click the asset to be moved.   Click Asset Operations.   Click Move asset on map.   Drag the target to the desired location. The original location is ma...

If an asset has been felled, or maintenance has been passed to another entity, you can mark the asset as archived. This way you still have the history of work undertaken on the asset, but it will no longer be presented as requiring maintenance.   From the map, click the asset to be archived.   Click Asset Operations.   Click Archive.   Click the rea...

If you find that an asset is no longer needed and it is not required to keep the asset for reporting purposes, it can be deleted from the system.   Deleting an asset is permanent. Once removed, the asset can not be recovered. Ensure that the asset is no longer needed before proceeding. If you are not sure, consider archiving the asset instead.     F...

If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the office system.   From the map, click the asset to be moved.   Click Asset Operations.   Click Move asset on map.   Drag the target to the desired location. The original location is marked by the white circle.   ...

If an asset has been recorded incorrectly or removed (street scene changes, structural failure etc.), or if maintenance has been passed to another entity, you can mark the asset as archived. This way you still have the history of work undertaken on the asset, but it will no longer be presented as requiring maintenance.   From the map, click the asse...

If you find that an asset is no longer needed and it is not required to keep the asset for reporting purposes, it can be deleted from the system.   Deleting an asset is permanent. Once removed, the asset can never be recovered. Ensure that the asset is no longer needed before proceeding.     From the map, click the asset to be deleted.   Click Asset...

If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the Tree SMART app.   Individual Trees From the map, tap the asset to be moved.   Tap Asset Operations.   Tap Move asset on map.   Drag the target to the desired location. The original location is marked by the whit...

When performing your normal day-to-day gully cleaning work, you will need to download your area using the work area map. From the homescreen of the app, tap Get work.   Tap Get work by area.   On the map, scroll to and tap the required area (e.g. Blakenhall).   Tap Yes.   The area is downloaded to the device....

Every time a report is generated, the asset data can immediately be used for another activity at the touch of a button.   The Report Menu Above the table of data, there is a Search box and a number of other available actions. Click the box to enter an Asset ID or road name that is already in the table to specify the asset/s for further actions.     ...

Adding photos during an inspections adds value to the information given. It can illustrate the condition of an asset in addition to any notes or comments added to the inspection. If your system supports photos, you will find the following photo drawers are shown during an inspection:   Tap the Grit Level or Bin ID photo drawer to open it. Tap Take P...

If you have no signal bars, please restart your tablet. If you are in a signal area, this should force your tablet to reregister with the network.  If you have been working in a signal blackspot for an hour or more, it is normal for the tablet to stop scanning for networks to save battery, so restarting the tablet will normally fix this.     However...

Work packages are small groups of assets assigned specifically to a crew or inspector which is normally outside the usual day to day work. This can be reactive cuts, fertilising, or other ground works.   From the homescreen of the app, tap Work Planning.   Scroll through the list of assigned work packages that appear at the bottom of the screen. You...

Yes, you can download your work area or work package at any point. You do not need to be in the area to download your work.   For example, if you are going to be working in a rural area where you know the mobile signal is going to be a problem, you can Download a work area, or a work package while in an area with a good signal, or even at the depot ...

Just as you can download a work area at any time, you can also upload your completed work at any time. Downloading work areas or packages, and uploading your work require an active internet connection, so you may have issues if you are working in a rural area with no mobile network signal. However, you can upload at any time when you are online.   W...

Just as you can download a work area at any time, you can also upload your completed work at any time.   Downloading work areas or packages, and uploading your work require an active internet connection, so you may have issues if you are working in a rural area with no mobile network signal. However, you can upload at any time when you are online.  ...

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When inspecting assets you may see some that have an X displayed on them. The X means that the asset is not maintained by your organisation.   This may be because it is an old tree or group that has been felled or replaced,or it may have been added as a duplicate accidentally. It may also be an asset that was added to the system but is in fact priva...

You can upload your work at any time, but you will be required to upload your work before downloading a new work area or work package.   From the home screen of the app, you will see any work left to upload.   Tap Upload. This will save the work to the server.   Once the upload is complete, you will see that there is nothing left to upload.   You ca...

You can upload your work at any time, but you will be required to upload your work before downloading a new work area or work package.   From the home screen of the app, you will see any work left to upload.   Tap Upload. This will save the work to the server.   Once the upload is complete, you will see that there is nothing left to upload.   You ca...

You can upload your work at any time, but you will be required to upload your work before downloading a new work area or work package.   From the home screen of the app, you will see any work left to upload.   Tap Upload. This will save the work to the server.   Once the upload is complete, you will see that there is nothing left to upload.   You ca...

From the homescreen of the app, tap the End session for… button.   When prompted, tap Really log out.   The app will upload your work to the server, release your current work list, and log you out....

From the homescreen of the app, tap the End session for… button.   When prompted, tap Really log out.   The app will upload your work to the server, release your current work list, and log you out.   You should always end session at the end of your shift. The means that every day when you download your work, you have the latest, up-to-date version o...

To release your current work list and download another, you must first upload your work.   Once all work is uploaded, tap Work Planning.   Your current work list is displayed at the top of the screen. tap Release. This tells the server that you have finished with the work list and it is now available for others to download if needed.   You can now d...

If you are experiencing issues with your Samsung tablet, you can try restarting it using the following methods:   Restart the Tablet From any screen on the tablet, press and hold the Side/Power key. On most tablets, you can find the power key on the side of the tablet next to the volume keys.    When prompted, tap Restart.    Tap Restart again.  The...

If you have no signal bars, please restart your tablet. If you are in a signal area, this should force your tablet to reregister with the network.  If you have been working in a signal blackspot for an hour or more, it is normal for the tablet to stop scanning for networks to save battery, so restarting the tablet will normally fix this.     However...

If you have no signal bars, please restart your tablet. If you are in a signal area, this should force your tablet to reregister with the network.  If you have been working in a signal blackspot for an hour or more, it is normal for the tablet to stop scanning for networks to save battery, so restarting the tablet will normally fix this.     However...

If your tablet has not been preconfigured, or if you need to install an update, you can download and install the Tree SMART app from your Tree SMART website.   From the home screen of your tablet, tap the Chrome icon.   If the icon is not present on your home screen, you can swipe upwards, or tap the Apps icon. You will find Chrome in the Google fol...

If your tablet has not been preconfigured, or if you need to install an update, you can download and install the Grass SMART app from your Grass SMART website.   From the home screen of your tablet, tap the Chrome icon.   If the icon is not present on your home screen, you can swipe upwards, or tap the Apps icon. You will find Chrome in the Google f...

In the app, you will see the ToDo / All / Off toggle at the bottom of the map screen. This setting determines what assets are displayed on screen.   To Do: The only assets that appear on the map are those assets that have an outstanding task in your current work list. These are the assets you will be working on.  When the toggle is set to To Do, as ...

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Service Requests are tasks or operations that can be raised on assets over and above the normal cyclical work that is undertaken on the asset network.   This can be follow-up work such as jetting or root cutting, remedial work such as cover replacements or lid release, or supplementary work such as CCTV surveys and investigating unknown issues.   Se...

The numbers on the map are called clusters. Each cluster denotes a group of assets in that immediate area.   Due to the large number of assets that may be present in any given area, it would be impractical to show each individual asset on the map at all zoom levels. Therefore, when you are zoomed out to show more of the map, the individual assets wi...

The red line in the middle of the road is the ward or parish boundary of the area that you have downloaded in the app.   Because many wards and parishes exist that use the centre of a road as a boundary, when you download an area it will download assets up to 25 metres on the other side of the boundary. This allows you to clean and inspect the asset...

Each asset type in the Guly SMART system is labelled to make it easy to know what asset type you are inspecting.   The asset types denoted by the various symbols are: C - Catchpit M - Manhole G - Gully S - Soakaway R - Rodding Eye I - Interceptor H - Headwall T - Trash Screen < - Inlet > - Outlet O - Outfall P - Pumping Station ~ - Ghost Node ...

All mapping used in the KaarbonTech systems is provided by the Ordnance Survey under the PSGA.   The mapping products used within KaarbonTech systems are as follows:   MiniScale. 1:100000 scale map covering the whole of the UK. This shows major towns and cities, motorways, major roads, railways and airports. This is used at the most zoomed out level...

All mapping used in the KaarbonTech systems is provided by the Ordnance Survey under the PSGA.   The mapping products used within KaarbonTech systems are as follows:   MiniScale. 1:100000 scale map covering the whole of the UK. This shows major towns and cities, motorways, major roads, railways and airports. This is used at the most zoomed out level...

All mapping used in the KaarbonTech systems is provided by the Ordnance Survey under the PSGA.   The mapping products used within KaarbonTech systems are as follows:   MiniScale. 1:100000 scale map covering the whole of the UK. This shows major towns and cities, motorways, major roads, railways and airports. This is used at the most zoomed out level...

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Inspecting an asset allows you to record your visit to the asset and input the information required. The steps are the same for all node types and channels, but the questions may be slightly different. Enter as much information as you can. From the map, tap an asset.   The asset information page is displayed. Every system will be slightly different ...

Work packages are small groups of assets assigned specifically to a crew or inspector which are outside the normal day-to-day work cycle. These can include follow up work, repairs or emergency work.   From the homescreen of the app, tap Work Planning.   Scroll through the list of assigned work packages that appear at the bottom of the screen. You ca...

The Tree Report is a handy way to provide details of the work being undertaken by your clients or contractors. Once you have run a report you can select to save the results to a tree report through the report actions buttons.   Click Tree Report. The report settings popup appears. This will vary depending on the exact configuration of your system. S...

HIf your tablet has not been preconfigured, or if you need to install an update, you can download and install the Gully SMART apps from your Gully SMART website.   From the home screen of your tablet, tap the Chrome icon.   If the icon is not present on your home screen, you can swipe upwards, or tap the Apps icon. You will find Chrome in the Google...

When you have downloaded a work area to the tablet, you are allowed some leeway in plotting and inspecting assets over the boundary of the area selected.     However, if you stray too far from the boundary you will no longer be able to add new assets, and you will receive a message telling you that you are more than 50m outside that boundary. it is ...

When you have downloaded a work area to the tablet, you are allowed some leeway in plotting and inspecting assets over the boundary of the area selected.     However, if you stray too far away from the boundary you will no longer be able to add new assets, and you will receive a message telling you that you are more than 50m outside that boundary. i...

From the map, tap the + icon in the top right corner of the screen.    Note: You must be zoomed in to the Mastermap level where you can see individual buildings to add an asset. If you receive a message to zoom in to add an asset, try zooming in until you can see the map as in the screenshots below.     Select the asset type from the menu.   Adding ...

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From the homescreen of the tablet, tap the Tree SMART icon. Enter your username and password. If required, tap the Registration menu and select your vehicle registration from the list. Tap Login and start work session.   If you receive the error Bad username or password. Please try again, this usually means you have entered an incorrect password. pl...

When your users log into the Gully SMART app on their tablet, the tablet uses its built in GPS to locate them while they are performing their duties. This not only allows them to accurately plot assets as they add them, by setting the location of the asset to the reported GPS position, but it also allows the office system users to quickly see where ...

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The following is a list of some known plants of interest and ways to identify them. These may be of interest due to toxicity or being classed as an invasive species. More Info links have been provided for external sources of information on these species.   Contents   Poisonous Plants Foxglove (Digitalis Purpurea) Deadly Nightshade (Atropa Belladonna...

Inspecting Assets Inspecting an asset allows you to record your visit to the asset and input the information required. The steps are the same for all tree assets, but the questions may be slightly different for groups. Enter as much information as you can. From the map, tap the asset to be inspected.   The asset information page is displayed.   Note...

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Work packages are subsets of the asset network that allow specific assets to be allocated with a particular task that needs to be done. Work packages can be used to plan felling, ivy banding, tomography surveys, or to allocate any other job or service request. They are often used to plan and record dayworks or emergency visits. The benefits of work ...

When performing your day to day work, you will need to download your area using the work area map.   From the homescreen of the app, tap Work Planning.   Tap Set work area.   On the map, scroll to and tap the required area.   Tap Yes.   The assets for the selected area have been downloaded to the tablet.   See also: Inspecting an Asset in the Grass ...

  See also: Adding an Asset in the Gully SMART system Move an Asset on the Map in the Gully SMART System...

From the map, tap the + icon in the top right corner of the screen. Note: You must be zoomed in to the Mastermap level where you can see individual buildings to add an asset. If you receive a message to zoom in to add an asset, try zooming in until you can see the map as in the screenshots below.     Select the asset type from the menu.       Adding...

From the KaarbonTech homescreen, click Work Planning, and then Work Packages.   Click the New work package button.   The package first requires a name and date range for the work. The system automatically gives a period of 5 days including the date the package is created, though these can be changed. These dates control when the package will be visi...

Node Icons The following are all asset icons you will see in Gully SMART. The exact asset available to you are dependent on your system configuration.   Left to right from top: 1st Line: Gully, Manhole, Catchpit, Rodding Eye. 2nd Line: Soakaway, Interceptor, Headwall, Trash Screen. 3rd Line: Inlet, Outlet, Outfall, Pumping Station. 4th Line: Ghost N...

When opening the latest KaarbonTech SMART apps, you will see this popup: When it appears, tap Open System Settings..:     Then, on the screen that appears, scroll down until you see your KaarbonTech SMART app and turn the switch on the right hand side to on:       Then you can tap the back arrow to return to the app.    If you simply return to the a...

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From the home screen of the tablet, tap the icon for your Grit SMART app. Enter your username and password. If required, tap the Registration menu and select your vehicle registration from the list. Tap Login and start work session. Once logged in, you will need to download a work area or work package to continue....

When performing your normal day-to-day  work, you will need to download your area using the work area map. From the homescreen of the app, tap Work Planning.     Tap Set work area.     On the map, scroll to and tap the required area (e.g. Epsom & Ewell).   Tap Yes.     The area is downloaded to the device.  ...

There are a number of ways to identify map features and locations in the Find section of Grit SMART's main menu. As well as assets, users can locate particular areas and specific roads.   Some of these features are system dependent. if you require a feature that you see here, please speak to your sales representative.   Find Areas by name Click Pari...

On the map, Zoom in to the location where the asset is to be added. From the main menu, click Operations, then Add new asset.   A target will appear on screen in the centre of the map. Drag the target so that the crosshairs at the centre align with the desired location.   When the target matches the desired location, tap Done in the left hand menu t...

When opening the latest KaarbonTech SMART apps, you will see this popup: When it appears, tap Open System Settings..:     Then, on the screen that appears, scroll down until you see your KaarbonTech SMART app and turn the switch on the right hand side to on:       Then you can tap the back arrow to return to the app.    If you simply return to the a...

Work packages are small groups of assets assigned specifically to a crew or inspector which are outside the normal day-to-day work cycle. These can include follow up work, repairs or emergency work.   From the homescreen of the app, tap Work Planning.   Scroll through the list of assigned work packages that appear at the bottom of the screen. You ca...

If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the office system.   From the map, click the asset to be moved.   Click Asset Operations.   Click Move asset on map.   Drag the target to the desired location. The original location is marked by the white circle.   ...

If you find that an asset is no longer needed and it is not required to keep the asset for reporting purposes, it can be deleted from the system.   Deleting an asset is permanent. Once removed, the asset can not be recovered. Ensure that the asset is no longer needed before proceeding.     From the map, click the asset to be deleted.   Click Asset O...

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From the map, tap the + icon in the top right corner of the screen.   Note: You must be zoomed in to the Mastermap level where you can see individual buildings to add an asset. If you receive a message to zoom in to add an asset, try zooming in until you can see the map as in the screenshots below.     When adding a new asset, a target will appear o...

Inspecting an asset allows you to record your visit to the asset and input the information required. You can also record an asset as missing or moved. From the map, tap an asset.     The asset information page is displayed.   Every system will be slightly different as it is customised for each customer. Some of the questions and/or photos may be man...

Should you need to interrogate all the information in the database, you can export all assets from the database in one archive. This Is updated every night at midnight, so whilst it will not contain any work undertaken on the day you export the data, it will contain everything else.   Export Assets From the main menu, click Operations. Click Export ...

  See also: Inspecting an Asset in the Gully SMART App...

If you find that an asset has been mapped in an incorrect location, it is a simple process to move the asset to the correct location in the Grit SMART app during an inspection. From the map, tap the asset to be moved.   Tap the Location drawer.   Tap Moved (set position on map).   The map will appear with the expected position of the asset.   Drag t...

Work packages are small groups of assets assigned specifically to a crew or inspector which is normally outside the normal day-to-day work cycle. These can include follow-up work, repairs or emergency work. From the homescreen of the app, tap Work Planning. Scroll through the list of assigned work packages that appear at the bottom of the screen. Yo...

Grass SMART's home page shows a map and all grass assets in the network.     Controlling the Map Move the map by clicking and holding the left mouse button while moving the mouse. Zoom in to the area where your cursor is positioned by double-clicking the left mouse button.  Zoom in or zoom out of the map using the mouse wheel.  Alternatively, click ...

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When referring to both Service Requests and the assigned operations in work packages, there are two similar but distinct options of Inspect and Clean.   The difference between the two is:   Clean: When the task in a work package is clean, the operatives have to actively clean the asset and mark it as such for the task to be completed. this is most o...

Archiving saves the historical information of a tree that has been felled or is no longer maintained by your organisation but removes it from any live work cycles. You can also archive duplicates or missing assets so that they are no longer needed. Note: Not all systems support archiving. If you do not see the archive option as shown below, make a n...

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Yes, you can download your work area or work package at any point. You do not need to be in the area to download your work.   For example, ff you are going to be working in a rural area where you know the mobile signal is going to be a problem, you can Download a work area, or a work package while in an area with good signal, or even at the depot be...

Once you have generated a drainage report in Gully SMART you can print it directly through your printer, or save it as a PDF to be emailed to required stakeholders.   When viewing the report page, there are two ways to save the report. Right-click anywhere on the page and then click Print. Press CTRL + P on your keyboard. Both of these methods will ...

If a vehicle is blocking access to the asset, you should record this in the inspection, take a photo and then move on to the next asset. A revisit can then be arranged. From the map page, tap the asset.    Tap the Accessibility drawer.    Tap Vehicle Over. You may also see other accessibility options depending on the configuration of your system. Ta...

If your tablet starts having issues with the GPS location not being very accurate, there are several things you need to check to try and fix the issue.   Turn Location Services on Turn Google Location Accuracy on Turn Developer Options off. Check that the Location Permission is allowed for the KaarbonTech App. Update the Operating System Update all ...

The Gully SMART drainage report is a handy way to provide details of the work being undertaken to your clients or contractors.   Once you have run a report you can select to save the results to a drainage report through the report actions buttons.   Click Drainage Report. The Drainage Report settings popup appears. This will vary depending on the ex...

Filters are the main way to group and select assets of interest. Using filters allows you to narrow down your asset selection by certain asset properties. Multiple filters can be applied to identify assets of interest. You can find the filters in the Assets by Filter option in the Find menu, or in a number of reports in the Reports section.   Drawer...

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When performing day-to-day work, you will need to download your area using the work area map. From the homescreen of the app, tap Work Planning. Tap Set work area.   On the map, scroll to and tap the required area (e.g. Horsell East)   Tap Yes.   The area is downloaded to the device....

While an active internet connection is required to be able to download a work are or work package, and also to upload your completed work, it is not required to actually perform your work.   If you are going to be working in an area where you either know or suspect that there may be issues with the mobile signal, you can download your work before yo...

From the homescreen of the tablet, tap the Grass SMART icon.   If the icon is not on the homescreen of the tablet, swipe left and right on iOS to view your other homescreens, or on Android, swipe up or tap the Apps icon to open the app list.  The app will open.   Enter your username, password, and if required, tap the Registration menu and select yo...

Just as you can download a work area at any time, you can also upload your completed work at any time. Downloading work areas or packages, and uploading your work require an active internet connection, so you may have issues if you are working in a rural area with no mobile network signal. However, you can upload at any time when you are online.   W...

From the homescreen of the app, tap the End session for… button.   When prompted, tap Really log out.   The app will upload your work to the server, release your current work list, and log you out....

Yes, you can download your work area or work package at any point. You do not need to be in the area to download your work.  For example, if you are going to be working in a rural area where you know the mobile signal is going to be a problem, you can Download a work area, or a work package while in an area with a good signal, or even at the depot b...

Work packages can only be downloaded by one user at a time. Packages can be specifically allocated to a team or made available to everyone. Once a work package has been activated, it can be allocated immediately. Until the package has been allocated, it will not appear for download on any of your operatives' tablets.   Click the Allocate work drawer...

The Grass SMART Activity Summary is a great way to see at-a-glance, the numbers of cuts carried out by your crews across a time period.   Running an Activity Summary The Activity Summary can be found in the Reports section of the Main Menu.   To run the report, set the report options as required:   Asset Type: Select the relevant asset trypes that y...

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When inspecting assets you may see some that have an X displayed on them rather than the usual G for gullies.  The X means that the asset has been archived and is not a live asset in the system.   This may be because it is an old gully that has been replaced as part of street scene updates, or it may have been added as a duplicate accidentally. It m...

In the app, you will see the ToDo / All / Off toggle at the bottom of the map screen. This setting determines what assets are displayed on screen.   To Do: The only assets that appear on the map are those assets that have an outstanding task in your current work list. These are the assets you will be working on.  They appear on the map highlighted y...

Service requests are generally closed by the work crews performing the work on their tablets. As part of the recording of their visit, the work raised would be closed. However, there are many reasons why you might want to close the service request in the office system itself.   Finding the Assets If you know the ID of the asset in question, you can ...

To release your current work list and download another, you must first upload your work.   Once all work is uploaded, tap Work Planning.   Your current work list is displayed at the top of the screen. tap Release. This tells the server that you have finished with the work list and it is now available for others to download if needed.   You can now d...

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